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feature request #5839

Improve error message when server can't be reached

Added by Andreas Müller about 3 years ago. Updated over 2 years ago.

Status:
Duplicate
Priority:
Highest
Assignee:
Category:
taxeditor
Target version:
-
Start date:
Due date:
% Done:

0%

Severity:
normal

Description

Currently it says "Problem accessing remote server. Please contact EDIT Support xxx".

It better should say something like: This might be due to a short downtime of the server. Please try again in a few minutes. If the problem persists please contact EDIT support XXX".

This should be done for http code 404.


Related issues

Related to Edit - feature request #6327: Providing the admin email for each server instance somehow New 01/12/2017
Related to Edit - bug #6355: Improve message if server is down Duplicate 01/20/2017
Duplicates Edit - bug #6209: NPE in DatasourceView Closed 11/21/2016

History

#1 Updated by Andreas Müller almost 3 years ago

  • Description updated (diff)
  • Priority changed from New to Highest

#2 Updated by Andreas Müller almost 3 years ago

  • Assignee changed from Katja Luther to Patrick Plitzner

#3 Updated by Andreas Müller over 2 years ago

  • Assignee changed from Patrick Plitzner to Katja Luther

Probably duplicate for #6209

#4 Updated by Andreas Müller over 2 years ago

  • Duplicates bug #6209: NPE in DatasourceView added

#5 Updated by Andreas Müller over 2 years ago

  • Target version changed from Unassigned CDM tickets to Release 4.5

#6 Updated by Katja Luther over 2 years ago

#7 Updated by Andreas Müller over 2 years ago

  • Target version changed from Release 4.5 to Release 4.6

#8 Updated by Andreas Müller over 2 years ago

  • Status changed from New to Closed

I don't remember how to invoke this message in the moment. But I have seen it recently and I think we can close this ticket. There are follow up tickets and related tickets.

#9 Updated by Andreas Müller over 2 years ago

  • Status changed from Closed to New
  • Private changed from Yes to No

#10 Updated by Andreas Müller over 2 years ago

Andreas Müller wrote:

I don't remember how to invoke this message in the moment. But I have seen it recently and I think we can close this ticket. There are follow up tickets and related tickets.

Sorry this comment was for #6209

#11 Updated by Andreas Müller over 2 years ago

  • Related to bug #6355: Improve message if server is down added

#12 Updated by Andreas Müller over 2 years ago

Can we close this ticket? If it is a pure duplicate we should (and remove target version).

#13 Updated by Katja Luther over 2 years ago

  • Status changed from New to Duplicate
  • Target version deleted (Release 4.6)

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