adapt master to develop

[taxeditor.git] / src / site / fml / troubleshooting.fml

diff --git a/src/site/fml/troubleshooting.fml b/src/site/fml/troubleshooting.fml
index a27c259c6473204b6d40dbff139dbb3678e40df7..d9002d091df76b57f5634b5e0440f1dc99495a6c 100644 (file)
--- a/src/site/fml/troubleshooting.fml
+++ b/src/site/fml/troubleshooting.fml
@@ -39,7 +39,7 @@
                <faq id="Launching_the_editor_from_eclipse_is_simply_not_working">
                        <question>Launching the editor from eclipse is simply not working for me.</question>
                        <answer>
-                               <p>This could be due to many reasons. Please have a look at the <a href="http://dev.e-taxonomy.eu/trac/wiki/TroubleshootingEditorLaunches">Troubleshooting Editor Launches</a> document on the developers wiki.</p>
+                               <p>This could be due to many reasons. Please have a look at the <a href="https://dev.e-taxonomy.eu/redmine/projects/edit/wiki/TroubleshootingEditorLaunches">Troubleshooting Editor Launches</a> document on the developers wiki.</p>
                        </answer>
                </faq>
                <faq id="No_application_id_has_been_found">
@@ -60,7 +60,7 @@
                <faq id="ubuntu_gtk2_eclipse_rcp_crash">
                        <question>The Taxonomic Editor crashes or freezes in recent Ubuntu versions</question>
                        <answer>
-                               <p>In recent Ubuntu versions (13.04, 13.10) the Taxomomic Editor crashes frequently (KDE) or freezes for some time (GNOME). The crashes in KDE are due to a bug which affects all Eclipse indigo (3.7) RCP based applications. Even this bug is currently discussed in the affected developer communities: <a href="https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1241101">launchpad bug 1241101</a>, <a href="https://bugs.eclipse.org/bugs/show_bug.cgi?id=419729">eclipse bug 419729</a> the cause of this bug is still unclear.
+                               <p>In recent Ubuntu versions (13.04, 13.10) the Taxonomic Editor crashes frequently (KDE) or freezes for some time (GNOME). The crashes in KDE are due to a bug which affects all Eclipse indigo (3.7) RCP based applications. Even this bug is currently discussed in the affected developer communities: <a href="https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1241101">launchpad bug 1241101</a>, <a href="https://bugs.eclipse.org/bugs/show_bug.cgi?id=419729">eclipse bug 419729</a> the cause of this bug is still unclear.
                            </p>
                                <p>In KDE the crash occurs when the oxygene_gtk is being used. Therefore switching to another GTK2 theme is known as a  temporary solution. The GTK2 theme Raleigh has been sucessfully used as a replacement to the oxygen_gtk2. You can either configure it globally or set the environmanet variable GTK2_RC_FILES for the application to run.</p>
                                <p>
@@ -78,5 +78,33 @@ class "GtkWidget" style "eclipse"
                                </p>
                        </answer>
                </faq>
+               <faq id="windows_domain_active_directory">
+                       <question>Note for using the EDITor in a Windows Domain/Active directory</question>
+                       <answer>
+                       <p>Using the EDITor from a user account in an active directory is possible but in the case user profile folders are located on network folders, one of the following problems may occurr, when working with CDM databases:
+                       </p>
+                <p>
+                1) Problems are known, if the user profile path is an UNC path (e.g. "\\server\share").
+                2) CDM Information may be written to the local machine's profile copy (if the %USERPROFILE% evironment variable is set respectively) and get lost during synchronization.
+                </p>
+                <p>
+                If one of the described problems occurs, the following workaround can solve the problem:
+                </p>
+                <p>
+                - Connect a network drive with the UNC path of your network profile root folder (if that is not already done within your group policies). (Make sure to check the option to reconnect the drive on the next login.)
+                - Start the EDITor with the additional command line option "-Duser.home=I:\", where "I" should be replaced by the letter used for the network drive.
+                </p>
+                <p>
+                Now all CDM Information will directly be accessed on the network resource. (Note that with such a configuration, it is not recommended to run multiple instances of the EDITor in different machines of the domain using the same user profile in parallel.)
+                </p> 
+                       </answer>
+               </faq>
+               <faq id="corrupted_taxon_navigator">
+            <question>The taxon navigator is greyed out even when I am connected to a data source</question>
+            <answer>
+                <p>If you are using Linux and the non-jre version of the Taxonomic Editor this might happen because of the java version you are using. There might be a problem with OpenJDK9. If possible try switching to OpenJDK8 or u else use the JRE version of the Taxonomic Editor.
+                </p>
+            </answer>
+        </faq>
        </part>
 </faqs>